RTW Process

If an employee wishes to return to any DOT safety-sensitive role following a DOT alcohol/drug rule violation in the transportation industry, individuals must follow administrative rulings in each respective industry:

  • ➩ FMCSA Federal Motor Carrier Safety Administration
  • ➩ FAA Federal Aviation Administration
  • ➩ USCG United States Coast Guard
  • ➩ FRA Federal Railroad Administration
  • ➩ PHMSA Pipeline and Hazardous Materials Safety Administration
  • ➩ FTA Federal Transit Administration

OR if an employee wishes to be hired by a different DOT-covered employer, he/she MUST successfully complete the DOT return-to-duty process.

RTW Process


Following the clinical assessment, AOD education and/or treatment recommendations are provided, and referrals are made. During our referral process we consider the severity of need, work schedule, location, and cost of services. Employees are referred to the appropriate treatment facility and level of care that can best address their needs.


Once an employee enters a treatment program, regular communication with the treatment provider will be initiated to confirm that the employee is participating in their program at a desirable level. Providing and passing urinalysis while in treatment may also ensure compliance and accurate progress reports will also be sent to their employer.

RTW Proecess


This meeting will determine if the employee have complied with the recommendations made in the initial session. Please note, if an employee has failed to comply with the treatment recommendations and program requirements, a return to work recommendation will not be made to employer.

If this occurs, the employee will be required to repeat the entire process and make a second payment in-full for services. If employee have successfully complied with treatment recommendations, a letter will be sent to employee’s Designated Employee Representative (DER) informing them of this. Please note, follow-up drug testing will be recommended and aftercare if applicable to the employer at this point.

We are committed to providing employees with the highest level of customer satisfaction possible. If you have questions or comments, we are delighted to hear from you. Call (870) 730-1150, or send us an email at lwhitears211@gmail.com. You can expect us to respond to your email within forty-eight hours.
Again, thank you for your patronage. We look forward to serving you.